Answers to Your CAREGiver and Home Instead Senior Care Questions

How are CAREGivers selected?

Home Instead Senior Care looks for people who have a passion for working with seniors to help them live independently. Then each potential CAREGiver must successfully complete a thorough personal, professional reference and criminal background check. Each CAREGiver is also bonded and insured.

How do you train your CAREGivers?

Home Instead CAREGivers participate in an exclusive senior care training program, which covers topics such as communicating with seniors, planning activities, recognizing illnesses, safety training and other issues and typical situations encountered in providing elder care.  CAREGivers also benefit from regular team meetings and on-going training opportunities to enhance their skills.

What happens if my CAREGiver gets sick?

Home Instead Senior Care employs a CAREGiver team approach, so if one CAREGiver is ill, we make every effort to make another team member available to meet your home care needs.

Do you provide senior services to those in nursing homes or assisted living facilities?

Yes, Home Instead CAREGivers provide eldercare and companionship to seniors who may require additional attention and/or personalized long term care and reside in assisted living facilities and nursing homes.

What makes Home Instead Senior Care different from other companies?

As the world’s largest, most trusted senior home care company, Home Instead Senior Care provides comprehensive CAREGiver training, client-CAREGiver compatibility and quality assurance.  Home Instead Senior Care actively lobbies to keep senior care affordable and has the largest number of participants in the Home Care Association of America (HCAOA). Because we were at the forefront of in-home elder care, we have a depth of experience that’s unsurpassed in the industry.  Home Instead Senior Care has earned a deep level of trust among clients, their family members and friends, and enjoys an outstanding reputation with thousands of home health care, medical and social elder care organizations throughout Georgia around the world.

Who pays the CAREGiver, Home Instead Senior Care or me?

Your CAREGiver is employed by our local, independently owned and operated franchise, which means we handle all the billing, payroll, taxes, insurance and administrative responsibilities for your CAREGiver.

Why should I use Home Instead Senior Care rather than an individual with an ad in the newspaper?

There are several reasons why Home Instead Senior Care should be your choice for senior companionship and home care.

  • Our CAREGivers are screened, bonded and insured for your safety.
  • They are trained specifically in elder care and have demonstrated a sincere desire to work with seniors.
  • With Home Instead Senior Care, we handle CAREGiver payment and withhold taxes as required by law.
  • If you hire an individual, he or she may get sick or move away and you’ll have to find someone new.  Our Home Instead Senior Care network’s staff of quality employees ensures there will always be a compatible and reliable CAREGiver there for your family member.

What are your rates and minimum hours of service?

Rates and service hours vary by the type and duration of services provided. Please call us so we may answer these, and any other, questions you may have 770-425-4240.

Is Home Instead Senior Care a cleaning company or maid service?

No, but CAREGivers can provide light housekeeping, laundry and ironing.


  • Who We Are and What We Do brochure
  • Alzheimer’s and Other Dementia Care Program brochure
  • Home Care Solutions — a Guide to the Best Choices brochure
  • Alzheimer’s Guide — Helping Families Cope brochure

The resources listed below are but a few of the many available to help you meet your senior care needs.
More than 50 million individuals in the US and Canada care for a chronically ill, aged or disabled loved one, according to the National Family Caregivers Association (NFCA). Fatigue, stress, and depression are very real side effects of family caregiving. is an informative Web site offering ways to cope with caregiver stress. Visit to complete an online stress assessment test and identify resources allowing you to cope with your senior care related stress level.

Alzheimer’s Association
The Alzheimer’s Association is the leading voluntary heath organization in Alzheimer care, support and research. It is their mission to eliminate Alzheimer’s disease through the advancement of research; to provide and enhance care and support for all affected; and to reduce the risk of dementia through the promotion of brain health. Read more information regarding home care options and Azheimer’s Disease .  Plus Help for Alzheimer’s Families 

The Caregivers Coach
The Caregivers’ Coach site is a team of experts who guide and assist through the journey of caregiving. The team provides sensitive, timely and informed support to help caregivers manage the challenges faced in daily caregiving.

American Association of Retired Persons (AARP)
The American Association of Retired Persons (AARP) is a membership organization leading positive social change and delivering value to people age 50 and over through information, advocacy and service.

Lifeline is the most trusted medical alert service provider. Just by pressing a button, you or your loved one is quickly connected with a highly trained Lifeline Personal Response Associate – 24 hours a day.

National Academy of Elder Law Attorneys (Elder Law Attorney Locator)
The National Academy of Elder Law Attorneys, Inc. is a non-profit association that assists lawyers, bar organizations and others who work with older clients and their families.

National Association of Professional Geriatric Care Managers
The National Association of Professional Geriatric Care Managers are health and human services specialists who help families care for older relatives, while encouraging as much independence as possible.

National Family Caregivers Association
The National Family Caregivers Association (NFCA) educates, supports, empowers and speaks up for the more than 50 million Americans who care for loved ones with a chronic illness or disability or the frailties of old age.

American Society on Aging
The American Society on Aging (ASA) is an association of diverse individuals that supports the commitment and enhances the knowledge and skills of those who seek to improve the quality of life of older adults and their families.

Veterans Benefits 
Veterans and their spouse may qualify for benefits through the Aid & Attendance Pension Program.  To learn more go to: and click on the A&A Program or and click on VA Improved Pension or contact your local Department of Veterans Services.